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F.A.Q.

  |  F.A.Q.

Frequently Asked Questions

What is Porcelain? Where is it Used? How Many Years is it Guaranteed? Does its Surface Stain? Is it Scratch-Resistant? What Should Be Considered When Using It? How Should It Be Cleaned?

Porcelain is a durable, hard material generally obtained by firing ceramic materials at high temperatures. It also offers a wide range of colors and patterns. Large-sized ceramic tiles provide a modern and elegant look in spaces. Different textures and tones help expand your design options. It is used in many areas such as kitchenware, bathroom items, and floor and wall coverings. Its surface generally does not stain and is resistant to scratches. Care should be taken to avoid sharp objects while using, and regular cleaning should be performed. Cleaning can typically be done with warm water and mild cleaning agents. Abrasive cleaning agents should be avoided, and proper cleaning methods should be applied. The product warranty and tile sizes vary by brand.

What is Quartz? Where is it Used? How Many Years is it Guaranteed? Does its Surface Stain? Is it Scratch-Resistant? What Should Be Considered When Using It? How Should It Be Cleaned?

Quartz is an extraordinarily durable, high-tech surface designed to enrich all living spaces with innovative color combinations and a variety of textures. Natural quartz minerals are harmoniously combined in manufacturing facilities using unique techniques to create surfaces with superior properties. Its applications are developed to perform excellently in kitchen and bathroom countertops. Additionally, it is used in all interior surface applications such as panels, walls, stairs, and flooring. It is exceptionally hard and resistant, even tougher than granite, and four times more resistant to bending. It is also more resistant to staining, breaking, and cracking. However, abrasive cleaning agents should be avoided, and a soft cleaning cloth should be used. Care should be taken to avoid excessive impacts during use. For cleaning, water and mild cleaning agents are generally suitable. The product warranty and slab sizes vary by brand.

What is Natural Stone? Where is it Used? How Many Years is it Guaranteed? Does its Surface Stain? Is it Scratch-Resistant? What Should Be Considered When Using It? How Should It Be Cleaned? Where Does It Come From?

Natural stones are materials extracted from nature that retain their natural forms and consist of unprocessed minerals. They are used in various fields such as architecture, interior design, and landscape arrangements. The surfaces of natural stones vary depending on the type; some may be prone to staining, while others are more resistant. They can be scratch-resistant, but this may vary based on the type of stone. Regardless of the type of marble, proper care is essential to maintain its quality. Correct cleaning is crucial for preserving the long-term investment in marble and should be taken seriously. Marble countertops and surfaces should be cleaned with non-acidic cleaners (preferably natural stone cleaners) and soft cotton cloths. Marble flooring should be cleaned using non-acidic cleaners and soft, cloth-style mops. Avoid using acidic cleaners (such as vinegar and bleach) and abrasive scrubbing pads on marble surfaces, as these products can erode the marble over time, diminishing its smoothness and shine. Care should be taken to avoid sharp and abrasive materials during use, and regular maintenance is necessary. Since marble is a natural stone, it does not come with any warranty.

What is Travertine? Where is it Used? How Many Years is it Guaranteed? Does its Surface Stain? Is it Scratch-Resistant? What Should Be Considered When Using It? How Should It Be Cleaned?

Travertine is a type of natural stone based on limestone, recognized for its naturally porous structure. It is widely used in various fields, including construction, interior design, flooring, sculpture, and landscape arrangements. The surface of travertine is generally prone to staining and can be somewhat sensitive to scratching. When using travertine, it is essential to avoid hard and abrasive materials and to add protective pads to furniture legs. For cleaning, neutral pH cleaning products and soft cloths should be used, while abrasive cleaning agents should be avoided. Since travertine is a natural stone, it does not come with any warranty.

What is Onyx? Where is it Used? How Many Years is it Guaranteed? Does its Surface Stain? Is it Scratch-Resistant? What Should Be Considered When Using It? How Should It Be Cleaned?

Onyx is a type of marble that forms in hot and cold water regions through the accumulation of calcite carried by water, influenced by pressure. It is characterized by its higher mineral salt content and semi-translucent property due to the sedimentation that occurs in its sources. Onyx marble, extracted from quarries in various colors and shades, has a slower formation process compared to other marble types, and its processing and application methods are slightly more challenging. For this reason, it is considered more valuable than other types of marble, and its prices reflect this increased value. Due to its light-transmitting structure, onyx marble products add a unique elegance to interior spaces and are often used as complementary design elements. They are commonly preferred in hotel lobbies, theaters, exhibition areas, conference rooms, and luxury restaurants. This type of application can create a more beautiful and rich appearance by providing different lighting effects. In addition to these locations, onyx marble can also be used as tables or coffee tables, supported by metal or wooden legs. Since onyx is a natural stone, it does not come with any warranty.

What Differences Exist in the Use of Stones with Different Surfaces?

Natural stone surfaces can be processed to be polished, matte, rough, or brushed. To produce polished natural stone, an extra polish is not applied; instead, the surface of the stone is effectively sanded using diamond heads. If this sanding process is minimal, the stone only becomes matte. Alternatively, through sandblasting and hammering processes, the stone can acquire a rough surface, making it suitable for outdoor use as it offers slip resistance.
The choice of surface treatment is a matter of preference. The polished and sandblasted versions of the same stone can be used in the same space to create a visually appealing contrast. When a modern look is desired, polished surfaces are typically preferred.
Some stones, such as travertine, are naturally porous. These holes can either be left unfilled to provide a more natural appearance in the flooring or filled during production. Additionally, gaps can be filled with grout after the stone has been installed.

What is the Feature of Bookmatch Products?

We refer to our design application, which creates a mirrored image of our long-veined patterned products, as Bookmatch.
With the Bookmatch application, you can harness the power of symmetry to create a magnificent effect in your living spaces.

How Can I Access the Product Price List?

The pricing will vary based on the specific product you choose and the details of your project. Pricing will be provided by us according to these details once you engage our services.

I am Having Issues with a Porcelain or Quartz Product. What Steps Should I Take?

You should first report your issues to us. By sharing the problem you are experiencing with the porcelain or quartz brands, we will direct you toward a solution as quickly as possible.

What is mechanical assembly? How is the application done? With which stone groups can it be done?

Exterior facade mechanical assembly system (curtain wall system), various metal anchorage of the coating material to be applied to the exterior facade to the building surface
is the method of fixing with elements. In this method, each coating material to be applied to the exterior facade is fixed to the building independently of each other. Stone groups such as natural stone and porcelain can be mechanically assembled on the facade.

What Are the Slab Sizes?

The slab sizes of natural stones can vary. The slab sizes of porcelain and quartz brands also differ from one brand to another.